Knowledge Bank
Practising difficult conversations with an AI patient
Back to Menu ↩ Good doctors do not simply tell patients what to do. They explain the options, listen to the patient’s values and concerns,
September 28, 2026
Living and Working in the UK: AHP Edition was first developed as a standalone digital course with the then AHP faculty at Herts and West Essex ICS (HWE) with input from NHS England and Capital AHP. Group coaching sessions were then added in partnership with University Hospitals Sussex.
The course was designed to both attract and retain international AHPs through supporting them with cultural and linguistic awareness, an understanding of the NHS and HCPC, and profession-specific communication skills. Taking the course would not only promote their wellbeing but also improve the patient experience.
The case study details the development of the course and the outcomes. It has quotes from the AHPs taking both versions, their managers, as well as Louise Connolly from HWE and Sam Elliott-Olechnowicz from UHS.
Back to Menu ↩ Good doctors do not simply tell patients what to do. They explain the options, listen to the patient’s values and concerns,
Back to Menu ↩ Metaphors can tell us a lot about how people think. A new study, published in Acta Psychologica, uses metaphors to explore
Back to Menu ↩ In many countries, a large part of the healthcare workforce has trained overseas. In the UK for example, international medical graduates
Get your monthly updates and latest materials on Medical English