This short CPD-accredited course is for overseas carers working in residential care homes, nursing homes, supported living and domiciliary care. It provides them with the English language skills that will enable them to communicate confidently, safely and effectively at work.
Mastering Communication in Social Care was developed in partnership with the South East Social Care Alliance and covers a wider range of common scenarios, from introductions to talking about food and drink, personal care, mobility, pain, pressure area care, falls and mental health.
The course is online and optimised for mobile devices. It is media-rich with video, audio, voice-recording and interactive tasks throughout. At the end of the course, learners receive a CPD certificate for 8 hours.
Mastering Communication in Social Care can be taken as a self-paced online course or combined with four online coaching sessions with an expert communication skills teacher. In these sessions, learners practice the language through role play, problem solving and discussion. They receive input and feedback designed so they can use their learning with service users at work to provide care safely and confidently.
Each unit has a clear communicative focus, highlighting the language needed in a range of common workplace scenarios.
Coaching is available for groups of up to 12 carers. Each session covers two scenarios from the course and explores how to communicate most effectively with service users or colleagues. Key language is introduced, explained and practised throughout. Communication skills covered include:
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Learners have access to the course for 1 month.
8 hours of engaging study, covering a wide range of topics.
The course was written by Virginia Allum, internationally published English for Healthcare and OET preparation author, and SLC Head of Medical English.
The course was published in 2024 and will be updated regularly to make sure it is up-to-date at all times.
Lots of multi-media content to keep learners focused and learning throughout the course.
Tasks and quizzes are interactive, with lots of different types. And all optimised for mobile phone use as well as PC and tablet.
Mastering Communication in Social Care is accredited by the CPD Standards Office in the UK, whose qualifications are recognised worldwide. Learners receive their Certificate of Achievement after completing the course.
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Small groups maximise learning.
Each learner has access to the course for 2 months.
Designed to activate, practise and extend the language from the course.
Groups meet 1 week before the first communication skills session. They meet their coach, check they have access to the digital course and Zoom, and discuss what needs to be covered before the first coaching session.
All SLC coaches are Healthcare English and communication skills specialists.
8 hours of engaging study, covering a wide range of topics.
The course was written by Virginia Allum, internationally published English for Healthcare and OET preparation author, and SLC Head of Medical English.
The course was published in 2024 and will be updated regularly to make sure it is up-to-date at all times.
Lots of multi-media content to keep learners focused and learning throughout the course.
Tasks and quizzes are interactive, with lots of different types. And all optimised for mobile phone use as well as PC and tablet.
Mastering Communication in Social Care is accredited by the CPD Standards Office in the UK, whose qualifications are recognised worldwide. Learners receive their Certificate of Achievement after completing the course.
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The course was developed in partnership with the South East Social Care Alliance (SESCA) in the UK. The case study examines the challenges and successes of designing and delivering the course – what worked, what didn’t, and what the response was from learners and their employers.
The course should take 8 hours to complete.
The course is accredited by the CPD Standards office in the UK.
The course is online. Learners will be given access via our online learning platform. They can also study on a phone using the course app.
Simple! Just contact us via the contact form on the website or send an email to admin@specialistlanguagecourses.com. One of our team will get back to you within one working day.
One of our team will be in touch to arrange lessons and give access to the online course.
Lesson times are flexible. We work with you to arrange lessons for when your staff are available.
Yes, you can log into your area of the learning platform and see in detail how much they have done and what their scores are.
No problem. Just complete the form and we’ll arrange this with you.
We work with health and social care employers and recruitment companies to support care staff.
