Specialist Language Courses

Mastering Communication in Social Care

This short CPD-accredited course is for overseas carers working in residential care homes, nursing homes, supported living and domiciliary care. It provides them with the English language skills that will enable them to communicate confidently and effectively at work.

It covers a wider range of common scenarios, from introductions to talking about food and drink, toileting, mobility, pain, pressure area care, falls and mental health.

The course is online and optimised for mobile devices. It is media-rich with video, audio, voice-recording and interactive tasks throughout.

What the course covers

Managing critical conversations

  • Introducing yourself and welcoming service users
  • Talking about food and drink
  • Talking about toileting
  • Talking about mobility
  • Talking about pain
  • Talking about pressure area care
  • Talking about falls
  • Talking about mental health

Learn key communication skills

There are two example conversations with service users or a colleague in each session. Key language is introduced, explained and practised throughout. Skills covered include:

  • Asking a variety of questions
  • Gathering and giving information
  • Making suggestions, requests and offers
  • Giving advice, instructions and directions
  • Explaining and reassuring
  • Using core vocabulary
Mastering Communication for Social Care

Choose the right plan for you

Sign up to the Mastering Communication in Social Care course today!

Secure payment

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100% online

Course only
£29
€35 / $37

To change currency, select your preferred option when you checkout.

You have access to the course for 1 month. 

8 hours of engaging study, covering a wide range of topics.

The course was written by Virginia Allum, internationally published English for Healthcare and OET preparation author, and SLC Head of Medical English.

The course was published in 2024 and will be updated regularly to make sure it is up-to-date at all times.

Lots of multi-media content to keep you focused and learning throughout the course.

Tasks and quizzes are interactive, with lots of different types. And all optimised for mobile phone use as well as PC and tablet.

Mastering Communication in Social Care is accredited by the CPD Standards Office in the UK, whose qualifications are recognised worldwide. You will receive your Certificate of Achievement after completing the course.

Premium
£695
€825 / $895

To change currency, select your preferred option when you checkout.

Small groups will maximise learning.

Each learner has access to the course for 1 month.

Designed to activate, practise and extend the language from the course.

All SLC teachers are Healthcare English and communication skills specialists.

8 hours of engaging study, covering a wide range of topics.

The course was written by Virginia Allum, internationally published English for Healthcare and OET preparation author, and SLC Head of Medical English.

The course was published in 2024 and will be updated regularly to make sure it is up-to-date at all times.

Lots of multi-media content to keep you focused and learning throughout the course.

Tasks and quizzes are interactive, with lots of different types. And all optimised for mobile phone use as well as PC and tablet.

Mastering Communication in Social Care is accredited by the CPD Standards Office in the UK, whose qualifications are recognised worldwide. You will receive your Certificate of Achievement after completing the course.

FAQs
About the course

The course should take 8 hours to complete.

The course is accredited by the CPD Standards office in the UK.

The course is online. Learners will be given access via our online learning platform. They can also study on a phone using the course app.

Simple! Just contact us via the contact form on the website or send an email to admin@specialistlanguagecourses.com. One of our team will get back to you within one working day.

One of our team will be in touch to arrange lessons and give access to the online course.

Lesson times are flexible. We work with you to arrange lessons for when your staff are available.

Yes, you can log into your area of the learning platform and see in detail how much they have done and what their scores are.

No problem. Just complete the form below and we’ll arrange this with you.

Download the case study

Using the course in practice

The course was developed in partnership with the South East Social Care Alliance (SESCA) in the UK. The case study examines the challenges and successes of designing and delivering the course – what worked, what didn’t, and what the response was from learners and their employers.

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Use our courses

We work with health and social care employers and recruitment companies to support care staff.

Get in touch

If you would like to support your social care workers, please get in contact.