How can I book one-to-one and group language and communication skills training?

When we work with you, the client, we provide as clean and clear a process as possible.

1. We have an initial discussion on what you are looking for and what the outcomes should be. This is followed by a detailed proposal setting out how the learners will achieve those outcomes and what service level you can expect from us.
2. Online needs analysis forms which include a link to a secure online English language assessment are sent to learners. These are submitted and collated by the Academic team and shared with the teacher.
3. A lesson schedule is agreed which maps to learner availability. This is created on the academic management system and shared with you.
4. If SLC digital materials are used, a client-branded area is created on the LMS, with access given to clients so they can track their learners’ progress where required.
5. The lessons are delivered online, with the teacher submitting attendance, notes on what was covered, what progress was made and whether there were any issues. Clients can access these at any time.
6. Regular progress checks are made during the course, with results being added to the academic management system. Any concerns are reported to the client.
7. Feedback is taken at mid-course and any changes made where appropriate to the course design.
8. At the end of the course, progress is assessed, feedback taken, certificates shared, and next steps, e.g. booking an exam, agreed.

You are included throughout the process and are aware of attendance, progress made, any potential issues and what is being done to address them. You know whether your learners have achieved the outcomes set and where they are falling short, what can be done. You have one clear point of contact throughout who will work consistently to ensure the success of the course.