Specialist Language Courses

Terms and Conditions-Online Medical English

Customer Terms and Conditions – Online Medical English

Copyright and Intellectual Property Rights

Specialist Language Courses (SLC) and Virginia Allum (VA) own or are licensed to use all intellectual property rights relating to this course

SLC and VA retain the Product copyright and all rights therein, including but not limited to the right to publish, republish, transmit, sell, distribute and otherwise use the Product in whole or in part in electronic and print editions throughout the world, in all languages and in all media of expression now known or later developed, and to license or permit others to do so.

Reproduction, posting, transmission or other distribution or use of the Product in whole or in part, in any medium, requires the written permission of the Copyright holders, or in the case of third party materials, the owner of that content. You may not alter or remove any copyright or other notice from copies of the content.

If you believe that any materials included in the course may infringe the copyrights of another party, please contact us. Please send a written notice describing the alleged infringement to the following address:

Specialist Language Courses Ltd, 28 Downsview Crescent, Uckfield, East Sussex, TN22 1UB, UK

Your notice must include the following:

1. a physical or electronic signature of the owner, or a person authorised to act on behalf of the owner, of an exclusive right that is allegedly being infringed;

2. identification of the copyrighted work claimed to have been infringed or, if the claim involves multiple works, a representative list of such works;

3. identification of the allegedly infringing material on the Product;

4. information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, or, if available, an email address;

5. a statement that the complaining party believes that use of the materials in the manner complained of is not authorised by the copyright owner; and

6. a statement that the information in the notice is accurate and, under penalty of perjury, that the complaining party is authorised to act on behalf of the owner of the exclusive right that is allegedly infringed.

Course Updates

SLC and VA reserve the right to update the course content from time to time, in order to ensure that the content is up-to-date, for example with any changes in healthcare procedures, treatments or technologies.

Disclaimer: Medical English

The contents of this online course, including the medical and related information, are provided for language learning purposes only. The information and material contained on this site does not constitute medical advice or opinion and should not be relied upon in this way.

While we have used our best endeavours to ensure that the material and information contained on this course was accurate at the time it was developed, no explicit or implied guarantee is given that the information and material located in this course, or on any other site or location referred to in this course, is free from error or omission. SLC and VA do not accept any liability to any person for the use of the medical information which is provided in this course or incorporated into it by reference, or for any action taken or omission made on the basis of the medical information located in this online course. Users and readers should exercise their own skill and care with respect to the use of the information and material contained in this course.

License for personal use

You may view this course electronically.

You may, for your personal use only, save to your individual storage medium and print such extracts from this site as are necessary for personal learning purposes.

Limitations of liability

SLC and VA accept responsibility for ensuring that all parts of the course are supplied as described and that all services shall reach reasonable standard. However they shall not be liable for the perceived failure of these services where such failure is attributable to a) the fault of the client, b) the unforeseeable or unavoidable actions of an unconnected third party, c) unusual and unforeseeable circumstances beyond the company’s suppliers control, including force majeure.

We specifically exclude any liability whatsoever, to the fullest extent permitted by law, in respect of any loss or damage resulting or arising from reliance on the contents of this course or any material or content accessed through it. You agree to indemnify, defend and hold SLC and VA, its directors, officers, employees or agents, harmless from all claims, causes, costs, expenses, fees (including reasonable legal fees), judgments, liabilities, losses and damages arising from or relating to your use of the course.


SLC and VA use a Third Party, English360, to host the course. English360 provide the website on an ‘AS IS’ basis. All course users must agree to English360 Terms of Use before entering the website in order to take the course. Your use of the website and its content is at your own risk. SLC and VA are not responsible for the running of the website, and do not guarantee that the website will provide continuous, prompt, secure or error-free service, and assume no responsibility, and shall not be liable for, any damages to or viruses that may affect your computer equipment or other property arising from your use of the course, including but not limited to the reproduction of the content.

Course Delivery

Your course is accessible online via PC, Tablet or Smartphone for a period of 4 months (Online English for Nurses: Getting the Essentials Right) or 3 months (Online English for HCAs and Carers: Delivering Outstanding Care) after your initial login. After purchase you can access the course using the code provided in your confirmation email.


Any electronic links from this course are provided for information and convenience only, and SLC has no control over and cannot therefore accept responsibility or liability for the content of any linked third-party Web site. We do not endorse any linked Web site.

Choice of Law

These Terms and Conditions of Use and any counterparts, amendments or revisions thereto shall be governed and construed in accordance with English Law without regard to principles of conflicts of laws.

Privacy Policy

We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information. We do not store credit card details nor do we share customer financial details with any 3rd parties.

Information Use

We use the information collected primarily to process the task for which you visited the website. Data collected in the UK is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.


If students feel they have genuine reason for complaint, they should inform SLC as soon as possible. We will then respond to all reasonable complaints and we will do all we can to resolve any problems. We will not, unfortunately, be able to respond to complaints made after the student has finished the course, unless we were notified of this complaint whilst the student was still studying on the course and reasonable opportunity was given to respond to this complaint at that time.

Cancellations and Refunds

You can cancel your course and request a refund up to 10 days after paying for access to a course, provided you have not yet accessed the materials. All refunds will be subject to a £50 administration fee. If you would like a refund, please make the request in writing, via email, to enquiries@specialistlanguagecourses.com. Refunds will be processed within 30 days of request.

Contact Details

If you have any questions regarding our Terms and Conditions, please do not hesitate to contact us at:

Specialist Language Courses Ltd

Sussex Innovation Centre

University of Sussex

Science Park Square

Falmer, Brighton

East Sussex




Tel: +44 1273 900213