Running a residential care home is rewarding but challenging, especially when a significant percentage of your staff come from abroad and English isn’t their first language.
While staff diversity brings rich experiences and perspectives to the care you provide, it can also create communication barriers that negatively impact the quality of that care.
To maintain a high standard of care and resident satisfaction, provide targeted training and development programmes to support overseas staff:
A commitment to supporting your international workforce will lead to improved care quality, better resident satisfaction, and a more harmonious team environment.
Back to Menu ↩ Breaking bad news is one of the most challenging tasks for healthcare professionals. It requires a careful balance of empathy, clarity,
Back to Menu ↩ Preparing for the OET Speaking sub-test can be one of the most challenging parts of your exam journey. The role-play tasks
Back to Menu ↩ Artificial Intelligence (AI) is changing everything from healthcare to classrooms; the teaching of Medical English is no exception. From AI chatbots
Subscribe to the newsletter to keep up to date with all our new resources.
