Knowledge Bank
Practising difficult conversations with an AI patient
Back to Menu ↩ Good doctors do not simply tell patients what to do. They explain the options, listen to the patient’s values and concerns,
September 28, 2026
This case study looks at the challenges and successes of designing and delivering Mastering Communication in Social Care, a new blended English language and communication skills course for overseas social care workers, developed by SLC in partnership with the South East Social Care Alliance (SESCA).
Mastering Communication in Social Care is a short CPD-accredited course for overseas carers working in residential care homes, nursing homes, supported living and domiciliary care. It provides them with the English language skills that will enable them to communicate confidently and effectively at work.
For more information visit the course page and if you want to use our course in your institution or with your staff, get in touch to discuss our options.
Back to Menu ↩ Good doctors do not simply tell patients what to do. They explain the options, listen to the patient’s values and concerns,
Back to Menu ↩ Metaphors can tell us a lot about how people think. A new study, published in Acta Psychologica, uses metaphors to explore
Back to Menu ↩ In many countries, a large part of the healthcare workforce has trained overseas. In the UK for example, international medical graduates
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