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SLC is gold sponsor at 2024 English for Healthcare conference
SLC is delighted to not only be one of the co-organisers of the 2024 English for Healthcare conference, but also a gold sponsor. This unique
April 11, 2024
In English, you can use questions to make polite conversation. In Medical English, or if you’re studying for the OET speaking test, these types of questions are useful to show your fluency. Over the next four weeks you’ll learn some ways that you can use them.
One way to use questions is by making small talk – which means exchanging words on a non-serious topic. Small talk can help you in a healthcare situation: if you can create a connection between you and your patient, they will feel more at ease.
Use the questions below from the moment you greet your patient.
1. Did you find your way here OK?
As a newcomer, it’s easy to get lost in a big hospital, with all the corridors and floors. If it’s an initial appointment in a large building, ask this question to show that you understand how bewildered your patient might feel. (Showing empathy is a key part of the OET speaking sub-test).
2. Is it still raining/sunny out there?
It’s a cliché, but it’s true, that British people love talking about the weather. While you’ve been at work, the weather outside may have turned from heavy rain to bright sunshine (and back again). If you’re ever stuck for small talk, weather is a winner.
3. Have you had to wait a long time?
This is another question that shows empathy. Previous appointments overrun, or there aren’t enough staff on duty. There are many other reasons that mean patients often wait a long time to see you. Acknowledge this, as it shows your empathy with how frustrating that might be.
One note of caution: your time is limited. Therefore, you won’t want to spend time listening to a long anecdote that isn’t relevant to the consultation. Make sure your questions have either yes/no answers, or a limited response of range.
SLC is here to help you with Medical English courses for nurses or doctors.
Stephanie Lam is a writer, journalist, and English teacher. She specialises in writing fabulous words for the wellbeing and health industries.
SLC was the OET-accredited Premium Preparation Provider in Europe and is the leading provider of OET preparation services to the UK National Health Service.
SLC offers a wide range of OET preparation services, including self-study, tutoring, practice tests, and writing correction.
SLC’s ground-breaking online Medical English courses gives you the language you need to work, study and collaborate in an English-speaking environment.
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SLC is delighted to not only be one of the co-organisers of the 2024 English for Healthcare conference, but also a gold sponsor. This unique
SLC’s Managing Director, Chris Moore, is also a Trustee on the Board of Eaquals, the world’s leading international language education accreditation association, where he has