Lesson Plan: Greeting Patients
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This lesson plan examines different ways in which a doctor can greet patients.
B2 level
Teacher Notes
● Topic: Patient admission – greeting a patient
● Timing: about 30 minutes
● Lesson Type/Focus: speaking & reading
Aims
● Speaking: discuss and reflect on the different ways to greet a patient
● Conversation analysis: review a conversation for appropriate language and responses. Re-write conversation to make more appropriate
● Reading: rguided group research and discussion on the topic of greeting patients
Overview
The focus of this lesson is greeting a patient. The discussion activities encourage students to reflect on practices in their own context and country. The reading activities give an insight into practices in the UK. The conversation analysis/functional language section gives students input and practice in choosing appropriate phrases for greeting a patient.
Note: this lesson uses material from SLC’s course, ‘English for Doctors: Advanced Communication Skills’.
Teaching Guide & Answer Key
Part 1: discussion
Put students into small groups to discuss the questions.
Re-group students and ask them report on the ideas from their group to their new groups. Open up to whole class and continue to discuss.
Suggested answers
- What is important when greeting a patient? Think of 3 top tips.
Tell the patient your name, explain your role, think about effect of using first or last name - What are your experiences of greeting patients?
Students’ own answers - In your context, how do you think patients prefer to be addressed? Why? (Think about age, cultural background, role of healthcare professional).
Students’ own answers
Note: If students have not had much experience in a patient-facing role, encourage them to also consider the questions from a patient perspective.
Part 2: greeting patients and explaining your role
Error correction activity. Students work individually or together to find the mistakes in each sentence.
Answers
- Hello. My name is Dr Rogers. I’m the doctor in on duty today.
- I am responsible to for the surgical patients on this ward.
- This means I look out for after patients who have just had an operation.
- I am the surgical F1 in on call today.
Download the complete lesson plan and student worksheet:
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